Shipping + Returns
 

Shipping

Purchase of a Dineh Jewelry piece without personalization

  • France and Europe (including UK) : We offer delivery through Fed- Ex Express within 48 hours after you places your order. Delivery costs are $35.

  • US : You will be delivered through Fed-Ex Express within 2 to 5 days after you placed your order. Delivery costs are free*

  • International : You will be delivered through Fed - Ex Express within 2 to 5 days after you placed your order.  Delivery costs $45. 

Purchase of a Dineh Jewelry piece with personalization

A nice engraving takes a little time, for personalized objects, delivery time is:

  • France and Europe (including UK) : We offer the delivery through Fed - Ex Express within 15 days after you placed your order. Delivery costs are $35.

  • US : You will be delivered through DHL Express within 15 days after you placed your order. Delivery costs free.

  • International : You will be delivered through DHL Express within 15 days after you placed your order. Delivery costs $45. 

*Delivery cost doesn't include eventual customs fees, neither import taxes you would have to pay when you receive your order.  

Return conditions

Are you not fully satisfied with your Dineh jewelry piece? Or maybe you didn't choose the right size? Contact us at info@dinehjewelry.com to tell us the reasons of your return. 

If you ordered from France or any European country: you have 14 days from the day you received your order to return your Dineh Jewelry piece. We offer the return. As soon as we get your e-mail, we will send you a return label to print and stick on the package

If you ordered from the US or International: you can return your Dineh Jewelry with the transporter of your choice within 14 days from the day you received your order. The return and liable custom fees are on the sender. Only non-personalized objects can be returned.